Credit and Collections Specialist

2 weeks ago


Madison, Wisconsin, United States Sub-Zero & Wolf Appliance Full time
Credit & Collections Administrator

The Credit & Collections Administrator plays a vital role in ensuring the smooth operation of our credit department. This position requires a high level of attention to detail, excellent organizational skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Establish and maintain positive relationships with customers to collect on past due payments for assigned accounts, while ensuring accurate records of all collection activity.
  • Resolve billing and payment discrepancies, manage deductions, and approve the release of orders on hold within customer credit limits and company guidelines.
  • Prepare and send invoices, statements, and payment schedules as needed, and assist with departmental reports, records, and projects.
  • Run weekly reports on direct builder sales over $10,000 and submit for pre-lien notices, and for new customers, submit dealer load sheets, run trades, scan completed documents into dealer folders, and submit UCC filings to NCS.

This role is ideal for individuals who thrive in a dynamic environment and are passionate about delivering exceptional customer service while driving business results.



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