Retail Customer Service Representative
6 days ago
Job Overview
Sam's Club is seeking a reliable and detail-oriented Member Assistant - Cart Attendant to join our team. As a Member Assistant - Cart Attendant, you will be responsible for ensuring a positive shopping experience for our members by maintaining a clean and organized store environment, assisting members with their purchases, and providing exceptional customer service.
Main Responsibilities:
- Maintain a clean and safe store environment, including the parking lot and cart areas.
- Assist members with their purchases, loading their vehicles, and answering any questions they may have.
- Process member transactions efficiently and accurately, using cash registers and other point-of-sale systems.
- Collaborate with colleagues to achieve sales goals, resolve customer complaints, and maintain high levels of customer satisfaction.
- Participate in safety sweeps, follow procedures for handling merchandise, and correct and report any unsafe situations to management.
About Our Culture
At Sam's Club, we value our associates and offer opportunities for growth and development. We provide competitive pay, performance-based bonuses, and access to comprehensive benefits, including medical, vision, and dental coverage, as well as 401(k) matching and paid time off.
Requirements
- Strong customer service skills with the ability to handle multiple tasks simultaneously.
- Retail experience, including operating cash registers and working with mobile retail applications.
- Ability to stand for long periods, lift up to 25 pounds, and work in a fast-paced environment.
- Strong communication and teamwork skills, with the ability to adapt to changing situations and priorities.
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