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Customer Service Associate
1 week ago
Job Description
At Sam's Club, we are seeking a skilled and friendly Member Assistant - Cart Attendant to join our team. As a Member Assistant - Cart Attendant, you will play a vital role in ensuring a positive shopping experience for our members.
Key Responsibilities:
- Maintain a clean, safe, and organized store environment, including the parking lot and cart areas.
- Assist members with their purchases, loading their vehicles, and answering any questions they may have.
- Provide exceptional customer service by acknowledging members, identifying their needs, and processing their purchases efficiently.
- Participate in safety sweeps, follow procedures for handling merchandise, and correct and report any unsafe situations to management.
- Collaborate with colleagues to maintain high levels of productivity, efficiency, and customer satisfaction.
About Us
As a leading retailer, Sam's Club offers a dynamic work environment with opportunities for growth and development. Our associates enjoy competitive pay, performance-based bonuses, and access to comprehensive benefits, including medical, vision, and dental coverage, as well as 401(k) matching and paid time off.
Requirements
- Customer service skills with the ability to handle multiple tasks simultaneously.
- Retail experience, including operating cash registers and working with mobile retail applications.
- Ability to stand for long periods, lift up to 25 pounds, and work in a fast-paced environment.
- Strong communication and teamwork skills, with the ability to adapt to changing situations and priorities.