Room Service Attendant

1 week ago


Philadelphia, Pennsylvania, United States Shaner Hotel Group Full time
Job Overview

As a vital member of our hospitality team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction in our accommodations. Your role will involve:
  • Working a flexible schedule, which may include weekends, holidays, and various shifts.
  • Addressing guest concerns to ensure their comfort and satisfaction.
  • Upholding cleanliness and quality standards throughout your assigned tasks.
  • Adhering to all established protocols and guidelines.
  • Cleaning and servicing guest rooms to meet hotel standards.
  • Restocking supplies at the end of your shift.
  • Completing additional cleaning tasks as assigned.
  • Performing other duties as required.
Key Responsibilities

Your primary responsibilities will include maintaining guest rooms to the hotel's quality standards, reporting any maintenance issues, and responding to guest requests or complaints promptly. It is essential to maintain the confidentiality and security of guest accommodations.

Qualifications
  • A minimum of one year of cleaning experience; experience in the hospitality industry is preferred.
  • Strong communication skills.
  • Understanding of proper chemical handling and safety procedures.
  • Bilingual proficiency in English and Spanish is an advantage.
  • Familiarity with local attractions and activities.
About Shaner Hotel Group

Shaner Hotels is a distinguished hospitality management company recognized for its diverse portfolio across various states and countries. We collaborate with leading hospitality brands to provide a range of services, including hotel development and revenue management. For more information, please visit our website.

Team Environment

Become a part of the Shaner Hotels family at our Philadelphia Residence Inn, which offers a welcoming atmosphere with a relaxing lounge area and an outdoor patio featuring a fire pit.
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