Technical Project Coordinator

6 days ago


Orlando, Florida, United States Frontline Insurance Full time

At Frontline Insurance, we are shaping the future of insurance and achieving remarkable things together. Our commitment to Integrity, Patriotism, Family, and Creativity drives our mission to make a meaningful impact.

We foster a collaborative and inclusive environment where every team member can thrive. As a Business Analyst II, you will play a key role in working with functional areas of our business to understand system change requests and translate them into actionable design documents for our IT organization.

Key Responsibilities:

  • Bridge the Gap: Document and understand change requests from major functional areas of the business, translating them into clear plans for the IT team.
  • System Integration Expertise: Collaborate with solution architects and developers to design systems integrating seamlessly with internal and external applications, ensuring well-managed dependencies.
  • Impact Analysis: Review and analyze how changes affect technical requirements across the system and organization.
  • Guide Projects: Shepherd ideas through the System Development Life Cycle (SDLC) to ensure successful documentation, development, testing, and implementation of new business processes and system changes.
  • Documentation: Create comprehensive Software Requirements Specifications, use cases, technical requirements, wireframes, and system flow diagrams for Guidewire configurations and custom software development projects.
  • Troubleshoot and Support: Collaborate with the Operations team to triage production issues and support UAT sessions, ensuring a smooth transition from development to production.
  • Liaison Role: Act as the key liaison between functional leads, development teams, and support teams, ensuring clear communication and successful project outcomes.

About the Job:

  • Experience: 4+ years of hands-on experience as an IT Business Analyst with a strong focus on Guidewire PolicyCenter projects, including product navigation, integrations, business rules, and policy lifecycle management.
  • Agile Methodologies: Thorough knowledge and experience working in Agile environments.
  • Technical Writing Skills: Expertise in writing detailed Software Requirements Specifications (SRS), use cases, and wireframes.
  • Cross-Functional Collaboration: Experience working daily in cross-functional teams and skilled at negotiating consensus among departments with differing priorities.
  • Technical Proficiency: Familiarity with browser web development tools, defect-ticketing software (such as Rally, JIRA), and an understanding of HTML, XML, SOAP APIs, and UX design.
  • Industry Knowledge: A strong background in Property & Casualty Insurance, particularly in Homeowners and Commercial Property, is essential.

Why Join Us:

  • We offer a comprehensive benefits package designed to support your overall well-being, including company-sponsored Medical, Dental, Vision, Life, and Disability insurance.
  • You will enjoy four weeks of PTO and our 401(k) Retirement Plan, where we match 100% for the first 3% you contribute and 200% of the next 3%.
  • Our business casual environment ensures you can feel comfortable while doing your best work.

The estimated salary for this position is $85,000 - $110,000 per year, depending on experience.



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