VDOT Business Analyst

1 week ago


Richmond, California, United States Lorven Technologies Full time
Job Title: VDOT Business Analyst - Strategic Problem Solver

Job Summary:
Lorven Technologies is seeking an experienced Business Analyst to join our team. The ideal candidate will have a strong background in business analysis, customer advocacy, and problem-solving. This role will involve working with stakeholders to understand business needs and develop solutions to address these needs. The Business Analyst will also be responsible for conducting root cause analysis, diagramming processes, and documenting customer-centric requirements.

Key Responsibilities:
• Act as the voice of the customer, working with project team members and business stakeholders to fully understand business processes and customer needs.
• Develop expertise in customers' business applications and organizational data management concepts, advocating for the customer throughout the SDLC.
• Conduct root cause analysis to identify system gaps and deficiencies that impact the customer and require a business, technical, or blended approach for resolution.
• Diagram current processes and propose modifications using process flows, context diagrams, and data flow diagrams to ensure clarity for both technical and non-technical stakeholders.

Qualifications:
• Minimum of 10 years of experience delivering business and data analysis artifacts with a customer-focused approach.
• 5+ years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology, including representing the customer during sprint reviews.
• Experience organizing and maintaining Product and Sprint backlogs, ensuring prioritization based on customer needs.
• Proficiency in translating client and product strategy requirements into Epics, Features, and User Stories, ensuring alignment with customer goals.
• Strong data analysis background, organizational data management concepts, and SQL/database experience, particularly in supporting customer-driven solutions.
• Proficient in defining acceptance criteria and managing the acceptance process with the customer in mind.
• Experience with software development applications such as Azure DevOps and/or Jira.
• Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server).
• Experience with reporting systems, operational data stores, data warehouses, data lakes, and data marts.
• Exceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholders.


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