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Senior Software Engineer, Amazon Connect
2 months ago
Are you passionate about developing innovative solutions that impact millions of customers?
As a Senior Software Engineer for Amazon Connect, you will play a pivotal role in shaping the future of cloud-based contact centers. Amazon Connect is a revolutionary service that empowers businesses to provide exceptional customer service experiences.
This role offers a unique opportunity to work on a product that has been built on a decade of experience in delivering award-winning customer service at scale. With Amazon Connect, businesses can establish their own contact centers in the cloud and start taking calls within minutes.
Utilizing advanced technologies such as Artificial Intelligence and a wide array of AWS services like Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, and Amazon Kinesis, you will help create a seamless and intuitive customer experience.
Key Responsibilities:
- Take ownership of code from design through to development, collaborating closely with senior technical leaders.
- Apply your understanding of computer science fundamentals and industry experience across various technologies, including modern web, SOA, NoSQL databases, AI, ML, and Big Data.
A Day in the Life:
This position is ideal for individuals who:
- Value working in a collaborative environment with a diverse team.
- Are committed to understanding and addressing customer needs.
- Enjoy tackling real-world problems and developing practical solutions.
- Are eager to learn and embrace new challenges.
- Appreciate a balanced work-life dynamic while solving complex engineering problems.
About Amazon Web Services (AWS):
AWS is the leading cloud platform globally, known for its innovation and comprehensive suite of services. We are dedicated to fostering an inclusive culture that celebrates diverse experiences and perspectives.
Qualifications:
Basic:
- 5+ years of professional software development experience.
- Proficiency in at least one programming language.
- Experience in leading design or architecture of systems.
- Experience mentoring or leading engineering teams.
Preferred:
- 5+ years of experience in the full software development lifecycle.
- Bachelor's degree in computer science or a related field.
At Amazon, we are committed to creating a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply.
