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Patient Care Coordinator

2 months ago

Mount Ephraim, New Jersey, United States UnitedHealth Group Full time
Job Title: Patient Care Coordinator

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at UnitedHealth Group. As a Patient Care Coordinator, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our healthcare team.

Key Responsibilities:
  • Obtain accurate and updated patient information, including name, address, and insurance details
  • Perform insurance verification on the date of service
  • Obtain patient signatures for required documents
  • Upload valid government-issued ID and patient insurance cards
  • Accurately and completely process occupational medicine registration workflows
  • File and maintain medical records
  • Correct registration work queue errors
  • Confirm and schedule appointments
  • Answer telephone calls promptly and courteously
  • Perform referral documentation promptly
  • Work daily in the claims edit work queue to correct registration errors for submission to insurance companies
  • Perform follow-up services for patients in a prompt and courteous manner
Requirements:
  • High School Diploma/GED or higher
  • 1+ years of healthcare or customer service-related experience
  • Intermediate level of computer proficiency, including MS Word, Excel, Outlook, and multiple web applications
  • Access to reliable transportation and ability to travel 10% of the time within assigned territory
Preferred Qualifications:
  • 1+ years of experience working in a medical front office position, performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
  • Knowledge of Epic EMR software
  • Bilingual in Spanish and English
What We Offer:
  • Competitive base pay
  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase and 401(k) contribution

At UnitedHealth Group, we are committed to creating a diverse and inclusive work environment that values and respects all employees. We believe that everyone deserves the opportunity to live their healthiest life, and we are dedicated to making a positive impact on the communities we serve.