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Quality Systems Technical Leader
2 months ago
At Amcor, we are driven to transform the packaging sector and are undertaking the ambitious goal of ensuring all our products are recyclable or reusable by 2025. Our extensive product range and global presence uniquely position us to effect meaningful change in the packaging industry. Our offerings touch the lives of millions worldwide daily, spanning food, beverage, pharmaceuticals, medical supplies, and personal care products. Amcor is a robust S&P 500 company, publicly traded on both the NYSE (AMCR) and ASX (AMC), with annual sales reaching US$13 billion. With a rich history dating back to the 1860s, we have evolved from a single paper mill in Melbourne to the world's leading packaging enterprise. Today, Amcor empowers approximately 50,000 employees across over 40 countries and 250 sites.
Will you contribute to our journey towards a more sustainable future? At Amcor, we continually seek talented and passionate individuals who are eager to make a positive impact. Being part of Amcor offers a unique opportunity to engage with an organization dedicated to sustainable packaging solutions. To learn more about our sustainability commitment and Amcor, please visit our website.
Job Overview
The role involves developing, implementing, and supporting the operating plant's Quality Systems and Process Improvement initiatives to ensure the production of high-quality products that meet or exceed customer expectations. This position provides comprehensive leadership to the Quality Manager and site QA technicians as necessary.
Key Responsibilities
- Serve as a safety advocate, prioritizing safety in all responsibilities. Collaborate with the EHS Manager to establish and uphold policies and programs that ensure a safe working environment.
- Oversee all supervisory aspects of direct reports, including performance evaluations, recruitment, salary management, training, recognition, and disciplinary actions.
- Direct the activities and priorities of Process Engineers and the Quality Department.
- Identify, develop, and implement strategies for cost reduction, waste minimization, increased throughput, and overall process enhancement.
- Ensure compliance and monitor resources for the maintenance and continuous improvement of the plant's Food Defense and Product Safety systems.
- Assist in Product Development by leveraging manufacturing knowledge to ensure adherence to design control and scale-up protocols at the initiation of new projects.
- Administer all incoming orders, specifications, waivers, and projects within the Amcor Commercialization System. Manage the product specification system from the creation of new specifications in collaboration with Sales and R&D to requesting revisions or deviations as needed to optimize performance.
- Supervise internal validations and Design of Experiments to identify key process variables for manufacturing processes.
- Implement necessary actions to ensure new products meet customer manufacturing and quality requirements while aligning with our manufacturing capabilities.
- Maintain the overall Quality system/department within the facility by ensuring current procedures and practices comply with customer requirements and specifications. Responsible for incoming verification of purchased products, in-process inspections, and final reviews of all products.
- Exhibit proactive awareness and adherence to all relevant Environmental, Health, and Safety policies and procedures.
- Act as a liaison between Sales, R&D, Manufacturing, and customers as needed regarding quality expectations, performance at customer facilities, and manufacturing process capabilities to keep all parties informed and updated.
- Manage the Corrective Action system by assisting Supply Chain, Customer Service, Customer Focused Quality, and manufacturing teams in resolving quality concerns and complaints.
- Review and monitor the organization's documentation, policies, and procedures to ensure accuracy and currency for the facility.
- Facilitate and enforce all company policies and procedures as outlined and defined.
- Promote and integrate the philosophy of Continuous Improvement initiatives into the plant's culture.
- Results Orientation / Delivering on Plans
- Team Leadership
- Organizational Capability Development
- Driving a High-Performance Culture
- Customer Focus
- Facility Business Acumen/Market Knowledge
- Continuous Improvement Mindset
- Collaboration and Best Practice Leadership
- Demonstrated experience in process improvement, Six Sigma, product and process qualification and validation, Process Control, and Monitoring.
- Strong oral and written communication skills
- Excellent organizational, problem-solving, and interpersonal skills to effectively manage and execute projects.
- Intermediate to advanced computer skills, including Word, Excel, PowerPoint, Outlook, and SAP.
- A Bachelor's degree in engineering or a related field.
- A minimum of 5 years of relevant manufacturing experience.
- 3 years of experience or involvement in Technical and Quality Management.
- 1 year of previous supervisory experience.
We expect our employees to be guided by The Amcor Way and demonstrate our Values daily to enable the business to succeed. We achieve success when:
- Our employees are engaged and developing as part of a high-performing Amcor team.
- Our customers thrive and benefit from Amcor's quality, service, and innovation.
- Our investors gain from Amcor's consistent growth and superior returns.
- The environment benefits from Amcor's leadership and products.
Amcor is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you require reasonable accommodation for any part of the employment process due to a medical condition or disability, please inform us of the nature of your request and your contact information.
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