Customer Experience Associate

3 days ago


Phoenix, Arizona, United States Smashburger Full time

**Job Summary**

We are seeking a skilled and friendly Customer Experience Associate to join our team at Smashburger. In this role, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and creating a memorable dining experience.

Key Responsibilities:

  • Ensure each guest receives Gold Standard service
  • Be knowledgeable of all menu items and make suggestions and answer questions
  • Process POS transactions and accurately follow cash handling procedures
  • Personalize food delivery to the guest
  • Visit tables after food delivery to ensure guests have everything they need
  • Maintain a clean restaurant environment

About the Role:

This is a full-time position with opportunities for advancement. You will be working in a fast-paced environment, and we are looking for someone who can work well under pressure.

Compensation:

The estimated salary for this role is $12-$15 per hour, depending on experience. We offer competitive benefits, including health insurance, paid time off, and opportunities for professional growth.

What We Offer:

At Smashburger, we pride ourselves on being a fun and dynamic work environment. We offer a range of benefits, including:

  • A collaborative and supportive team
  • Ongoing training and development opportunities
  • A comprehensive benefits package

Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and attention to detail

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today



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