Customer Experience Associate
7 days ago
Company Overview
TalentBridge is a professional recruiting company that connects people with their purpose. We value relationships over transactions and prioritize collaboration and teamwork in everything we do.
Salary and Benefits
We offer an estimated salary of $18 per hour, with the potential to increase to $20 per hour within six months. Our team members enjoy a comprehensive compensation package that reflects their hard work and dedication.
Job Description
As a Customer Service Representative at TalentBridge, you will play a pivotal role in ensuring a seamless experience for our customers. Your responsibilities will include:
- Handling approximately 80-100 inbound calls daily, addressing a range of credit card-related issues
- Assisting customers with credit card profiles and various card-related issues
- Escalating complex scenarios to the 2nd tier level of support for resolution
- Adhering to performance metrics, including average handle time (3-5 minutes), customer feedback surveys, quality of service, and attendance
Required Skills and Qualifications
To succeed in this role, you will need:
- 6+ months of customer service experience
- 6+ months of call center experience
- Financial services/banking experience (a plus, but not required)
- Strong communication and active listening skills
- Basic Microsoft Office and email correspondence experience
Location and Schedule
This position is based in Phoenix, AZ 85027. The training schedule is Monday through Friday, 8:30am - 5:00pm. After training, you can choose from multiple shifts, including early, mid, and late options.
-
Customer Experience Associate
2 days ago
Phoenix, Arizona, United States The Phoenix Suns Full timeWe are seeking a Customer Experience Associate to join our team at The Phoenix Suns. As a key member of our operations staff, you will play a critical role in ensuring exceptional customer service and support across various departments.This is an exciting opportunity to be part of a dynamic organization with multiple companies and departments supporting the...
-
Customer Experience Associate
3 weeks ago
Phoenix, Arizona, United States Wendy's Full timeJob OverviewWe are seeking a motivated and enthusiastic Customer Experience Associate to join our team at Wendy's. As a key member of our crew, you will play a vital role in delivering exceptional customer experiences and ensuring the highest quality food is served in a fast, friendly, and clean environment.
-
Customer Experience Associate
2 days ago
Phoenix, Arizona, United States Arbor Lodging Full timeJob DescriptionThe Customer Experience Associate is an exciting opportunity to join our dynamic team at Arbor Lodging. This role involves delivering exceptional service, responding to customer inquiries, and contributing to the overall success of our hotel.
-
Customer Experience Associate
2 days ago
Phoenix, Arizona, United States Sally Beauty Full timeJob SummaryWe are looking for a Customer Experience Associate to join our team at Happy Beauty. In this role, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. This includes providing product recommendations, processing transactions, and maintaining a professional store...
-
Customer Experience Associate
2 days ago
Phoenix, Arizona, United States Dave & Buster Full timeJob SummaryWe are seeking a highly motivated and enthusiastic individual to join our Front of House team as a Customer Experience Associate. As a key member of our team, you will play a vital role in delivering exceptional customer service and creating a welcoming atmosphere for our guests.This is an excellent opportunity for someone who is passionate about...
-
Customer Experience Associate
1 day ago
Phoenix, Arizona, United States Curaleaf Full timeAbout This RoleThis Store Associate position offers a competitive salary of $15.00 per hour. The role involves providing top-notch customer service, educating guests on our products, and creating an environment of trust and respect in our stores.
-
Customer Experience Associate
1 day ago
Phoenix, Arizona, United States Smashburger Full time**Job Summary**We are seeking a skilled and friendly Customer Experience Associate to join our team at Smashburger. In this role, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and creating a memorable dining experience.Key Responsibilities:Ensure each guest receives Gold Standard serviceBe...
-
Sales Associate
2 days ago
Phoenix, Arizona, United States Wal-Mart Stores , Inc. Full timeWe are seeking a Sales Associate to join our team in PHOENIX, AZ. As a sales associate, you will play a vital role in helping customers find what they need and making their day better.About the RoleYou will be responsible for ensuring customer orders are filled accurately, reviewing customer orders, locating and selecting merchandise on the sales floor, and...
-
Sales and Customer Experience Associate
2 weeks ago
Phoenix, Arizona, United States Torrid Full time**Job Summary:**As a Sales and Customer Experience Associate at Torrid, you will play a critical role in delivering an outstanding shopping experience for our customers. This includes providing exceptional customer service, maintaining a high level of visual merchandising standards, and working effectively as part of a dynamic sales team.**Key...
-
Customer Experience Associate
4 days ago
Phoenix, Arizona, United States LEADING EDGE MANUFACTURING, LLC Full timeAbout Our Company:As a leading manufacturer in the aerospace industry, Leading Edge Manufacturing LLC offers a competitive salary range of $55,000 to $70,000 per year for this Customer Experience Associate position.Job Description:This role involves providing exceptional customer service, supporting manufacturing operations, and collaborating with...
-
Customer Experience Associate
4 days ago
Phoenix, Arizona, United States Tricolor Auto Group Full timeAbout the RoleThe Customer Experience Specialist will be the face of Tricolor, responsible for providing outstanding customer service and helping customers achieve their goals through vehicle ownership.This role requires a bilingual individual with a passion for meeting new people and a drive to succeed in a fast-paced environment.As a Customer Experience...
-
Retail Sales Associate
4 weeks ago
Phoenix, Arizona, United States Super Star Car Wash Full timeJob OverviewWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Super Star Car Wash. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences, driving sales growth, and contributing to the success of our business.
-
Customer Service Associate
4 weeks ago
Phoenix, Arizona, United States Savers | Value Village Full timeWe are Thrift Proud and passionate about creating an awesome experience for our Customers, Donors and Team Members. As a Customer Service Associate at Savers | Value Village, you will be part of a purpose-driven company that champions reuse and inspires a future where secondhand is second nature.Our Mission:To redirect billions of pounds of used items away...
-
Customer Experience Advocate
2 weeks ago
Phoenix, Arizona, United States Trulieve Full timeJob Title: Dispensary Associate">Location: [Insert Location]">Job Type: Part-time">Hours: Up to 25 hours per week">Shifts: Flexible shifts including evenings, weekends, and holidays">Salary: $40,000 - $60,000 per year">About Trulieve:">Trulieve is a leading provider of cannabis products and services. We are committed to providing exceptional customer service...
-
Retail Customer Experience Associate
2 weeks ago
Phoenix, Arizona, United States Circle K Stores, Inc. Full timeAbout UsCircle K Stores, Inc. is a leading convenience store chain with a strong presence in Phoenix, Arizona.Job Overview: As a Customer Service Representative, you will play a vital role in providing an exceptional customer experience and driving sales growth.Key Responsibilities:Handle customer transactions accurately and efficiently.Answer customer...
-
Customer Experience Specialist
2 weeks ago
Phoenix, Arizona, United States Chico's Full timeJob Overview:At Chico's FAS, Inc., we are committed to delivering exceptional customer experiences. We are seeking a highly motivated Sales Associate to join our team at Biltmore Fashion Park. As a Sales Associate, you will play a critical role in promoting a customer and product-focused sales culture.About the Role:This is a full-time position that requires...
-
Customer Experience Specialist
2 weeks ago
Phoenix, Arizona, United States American Freight Furniture Full timeAbout Us American Freight Furniture is a leading retailer of furniture and home goods. Our mission is to provide high-quality products at affordable prices to our customers. Job Summary We are seeking a Sales Associate to join our team at American Freight Furniture. The successful candidate will have excellent communication and interpersonal skills, as well...
-
Customer Experience Specialist
2 days ago
Phoenix, Arizona, United States Claire's Full timeWe are seeking an experienced Sales Associate to join our team and provide exceptional customer service to our customers.As a Sales Associate, you will be responsible for:Supporting the Store Manager and Assistant Store Manager in achieving retail store targetsDelivering sales through friendly and efficient customer serviceEnsuring customers have a fun and...
-
Customer Experience Advocate
4 weeks ago
Phoenix, Arizona, United States Burlington Stores Full timeJob OverviewWe are seeking a highly skilled Store Associate to join our team at Burlington Stores, Inc. as a Retail Security Specialist. In this role, you will be responsible for monitoring store entrances and exits to prevent theft and creating a safe shopping environment.You will also provide excellent customer service, respond to customer inquiries, and...
-
Customer Experience Specialist
2 weeks ago
Phoenix, Arizona, United States Staples Full timeOverview of Job ResponsibilitiesAs a Customer Experience Specialist at Staples, you will be responsible for creating a positive and inviting environment for customers, responding quickly and resourcefully to customer requests and concerns, and multitasking on sales responsibilities and merchandising while maintaining a neat and clean store.Key...