Patient Dining Associate Dietary Aide

7 days ago

Fort Worth, Texas, United States Compass Group Careers Full time
Job Summary

Patient Dining Associates play a vital role in providing exceptional patient care by delivering personalized dining experiences. As a member of our caregiving team, you will work on assigned units in a healthcare facility, helping patients make menu selections, assembling, delivering, and picking up their meal trays.

Our Patient Dining Associates are responsible for ensuring patient safety and satisfaction goals by ensuring meals are accurate and delivered at the right time and temperature. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this rewarding role.

Key Responsibilities:
  • Assist patients in understanding their menu selections and work with nursing to ensure their orders comply with their nutritional requirements or restrictions.
  • Collaborate with caregivers and the culinary team to determine menu alternatives for patients with food allergies and sensitivities, cultural, ethnic, and religious preferences, or when a patient inquires about additional selections.
  • Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
  • Comply with regulator agency standards, including federal, state, and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
  • Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations, and breaking down patient tray line.
  • Follows facility and department infection control policies and procedures.
  • Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets, or have a specific calorie count to manage.
  • Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
  • Complete all daily, weekly, or monthly reports as outlined in the Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations, as well as department sanitation procedures.
Requirements:
  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
Benefits:
  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

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