Training Assistant
3 weeks ago
Job Summary:
The Training Assistant provides support for Eleversity events, ensuring the smooth execution of online trainings and conferences. This part-time position involves supporting the trainer and students, upholding the mission, vision, and values of Heritage Christian Services, Inc.
Key Responsibilities:
- Provide technical assistance to class participants regarding connection of speakers, microphone, video, name change, and navigating chat box to sign in
- Assist with attendance tracking
- Monitor class engagement to ensure trainees are following Innovation class protocols
- Address any concerns in a dignified and confidential manner by following the Training Assistance protocol
- Monitor chat box to ensure questions are being addressed; direct message trainer when necessary
Requirements:
- Ability to learn and use Zoom video conferencing software
- Excellent customer service skills
- Proficient in Word, Excel, and Outlook
- Ability to work independently
- Professional appearance and demeanor
- High School Diploma or equivalency
Our Commitment to Equity and Justice:
We believe that people are entitled to dignity, respect, equity, and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.
Job Location: US-NY-Rochester and surrounding areas
Category: Administrative
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