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Consumer Lending Professional

2 months ago

Exton, Pennsylvania, United States Citadel Full time
About the Role

Citadel is seeking a highly skilled Auto Loan Officer to join our team. As an Auto Loan Officer, you will be responsible for reviewing loan applications, rendering credit decisions, and ensuring compliance with state laws and regulations.

Key Responsibilities
  • Process and decision applications submitted for review on auto loans within proper lending authority
  • Receive and discuss all inquiries from borrowers and/or dealers as to the status of the loan to include rates, terms, or special circumstances surrounding the loan application
  • Have a thorough knowledge of all underwriting guidelines for both direct and indirect submitted auto loan applications
  • Have a thorough knowledge of all Car Valuation guides to include, NADA, Kelly Blue Book, New Car Cost Guide, and others as necessary
  • Form and maintain a professional working relationship with the dealer network and intercompany staff to provide Citadel Class Service
  • Have a complete understanding and from time to time be able to handle the funding/booking process of the loan upon submission of a completed contract
  • Flexible with regard to working hours or extended working hours to include Saturdays and possibly Sundays
  • Provide information concerning policies, rates, and other loan-related information to internal/external members and dealer partners
  • Other duties as required or requested
Qualifications and Education Requirements
  • 2 years of consumer lending underwriting or similar financial institution or retail experience
  • Familiarity with Microsoft Office
  • Must have good communication, analytical, and problem-solving skills
  • Must be sales-focused
  • A significant level of trust and diplomacy is required, in addition to normal courtesy and tact
  • Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature
Education
  • High School Diploma or equivalent, College Degree preferred