Lead Restoration Specialist
1 month ago
First Atlantic Restoration is seeking a highly motivated and experienced Lead Technician to join our team in the Newport News/Hampton area. As a key member of our mitigation team, you will be responsible for overseeing and managing a team of technicians, ensuring the efficient execution of restoration projects, and providing exceptional customer service to our clients.
Key Responsibilities- Oversee and manage a team of 2-3 mitigation technicians to ensure timely and effective completion of restoration projects.
- Remove damaged building materials to facilitate the restoration process and maintain a safe working environment.
- Participate in the on-call rotation schedule to provide 24/7 support to our clients.
- Maintain accurate records of equipment tracking and inventory management.
- Communicate effectively with property owners, providing clear and compassionate explanations of the restoration process and any necessary next steps.
- Minimum 3 years of experience in emergency services as a Lead Technician or equivalent.
- A valid driver's license.
- Excellent verbal, written, and interpersonal communication skills.
- IICRC Certification in Water Damage Restoration (WRT), Applied Microbial Restoration (AMRT), and Fire and Smoke Remediation (FSRT).
- Proficiency in MS Office, DocuSketch, MICA, and Xactimate scope of work.
- Ability to prioritize and manage multiple projects and team members while working under deadlines.
- Convey a positive image of FAR in accordance with company policies and core values.
- Ability to work and communicate effectively with all FAR team members and departments.
- A positive attitude and professional manner.
- High organization and multitasking skills.
- A self-driven and can-do approach to work.
- A growth mindset.
- Motivational and leadership skills.
- Competitive pay.
- 100% paid healthcare premium.
- Vision insurance.
- Dental insurance.
- 401(k).
- Life Insurance.
- Flexible Spending Account.
- Home Ownership Program.
- Scholarship Program.
This role requires weekend work and may involve overtime requirements. Pre-employment drug testing and background checks will be conducted prior to hiring.
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