Lead Restoration Specialist

1 month ago


Virginia Beach, Virginia, United States First Atlantic Restoration Full time
About the Role

First Atlantic Restoration is seeking a highly motivated and experienced Lead Technician to join our team in the Newport News/Hampton area. As a key member of our mitigation team, you will be responsible for overseeing and managing a team of technicians, ensuring the efficient execution of restoration projects, and providing exceptional customer service to our clients.

Key Responsibilities
  • Oversee and manage a team of 2-3 mitigation technicians to ensure timely and effective completion of restoration projects.
  • Remove damaged building materials to facilitate the restoration process and maintain a safe working environment.
  • Participate in the on-call rotation schedule to provide 24/7 support to our clients.
  • Maintain accurate records of equipment tracking and inventory management.
  • Communicate effectively with property owners, providing clear and compassionate explanations of the restoration process and any necessary next steps.
Requirements
  • Minimum 3 years of experience in emergency services as a Lead Technician or equivalent.
  • A valid driver's license.
  • Excellent verbal, written, and interpersonal communication skills.
  • IICRC Certification in Water Damage Restoration (WRT), Applied Microbial Restoration (AMRT), and Fire and Smoke Remediation (FSRT).
  • Proficiency in MS Office, DocuSketch, MICA, and Xactimate scope of work.
  • Ability to prioritize and manage multiple projects and team members while working under deadlines.
  • Convey a positive image of FAR in accordance with company policies and core values.
  • Ability to work and communicate effectively with all FAR team members and departments.
  • A positive attitude and professional manner.
  • High organization and multitasking skills.
  • A self-driven and can-do approach to work.
  • A growth mindset.
  • Motivational and leadership skills.
Benefits
  • Competitive pay.
  • 100% paid healthcare premium.
  • Vision insurance.
  • Dental insurance.
  • 401(k).
  • Life Insurance.
  • Flexible Spending Account.
  • Home Ownership Program.
  • Scholarship Program.

This role requires weekend work and may involve overtime requirements. Pre-employment drug testing and background checks will be conducted prior to hiring.



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