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Merchant Services Specialist
2 months ago
Position Summary
PNC Financial Services Group is seeking a highly skilled Merchant Services Advisor to join our team. As a key member of our Business Banking team, you will play a critical role in identifying payment solutions for small businesses above 1 MM in annual revenue.
Key Responsibilities
- Market and support credit card systems and services for business customers, with a focus on attracting and retaining client relationships to meet sales objectives.
- Develop and maintain relationships with clients, identifying their requirements and recommending appropriate services.
- Respond to customer inquiries on internal products, services, and credit card processing activities for the industry.
- Manage, collect, and report on sales statistics.
- Interface with various sales channels to facilitate the prompt referral of leads beyond the target market.
Requirements
To be successful in this role, you must demonstrate:
- Customer Focus - Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
- Risk Management - Ability to assess and effectively manage all risks associated with business objectives and activities.
Preferred Qualifications
Client Relations, Competitive Strategies, Customer Inquiries, Merchant Services, Negotiation, Operations Management, Sales Operations
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical, dental, and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension, and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.
Equal Employment Opportunity
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.