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Retail Cash Handler
2 months ago
Position Overview
The Sales Associate plays a crucial role in ensuring customer satisfaction at Edmartintoyota. This position involves managing transactions efficiently and providing excellent service to our clients.
Key Responsibilities
- Utilize the dealership's computer system to accurately calculate customer bills.
- Process payments through cash, checks, and credit cards, ensuring all transactions are recorded correctly.
- Provide accurate change and issue receipts to customers promptly.
- Answer incoming calls and guide customers to the appropriate departments.
- Address customer inquiries and resolve complaints with professionalism and tact.
- Operate the switchboard telephone system effectively.
- Support management with various clerical tasks as needed.
- Maintain a friendly, professional demeanor while interacting with customers and team members.
- Develop a thorough understanding of departmental structures and internal processes.
Qualifications
- Proficiency in Microsoft Office Suite is advantageous.
- Flexibility to work varied hours as required.
- Strong communication skills to convey customer needs to management.
- Maintain a professional appearance at all times.
- Possess a clean driving record.