Customer Care Associate
1 week ago
Company Overview:
Elcor Inc is committed to delivering outstanding service and quality, underpinned by our core values of integrity, innovation, and dependability. We are recognized leaders in the [industry/sector], dedicated to providing exceptional solutions and building lasting relationships with our clients.
Role Summary:
We are seeking an enthusiastic Customer Service Representative to serve as the primary point of contact for our valued customers at Elcor Inc. If you possess excellent communication skills, a strong work ethic, and a passion for assisting others, we invite you to consider joining our team.
- Timely respond to customer inquiries through various channels including phone, email, and live chat
- Effectively resolve customer concerns with professionalism and efficiency
- Deliver comprehensive product information, including pricing and availability
- Accurately process orders, returns, and exchanges
- Work collaboratively with other departments to meet customer needs
Required Qualifications:
- A Bachelor’s degree, preferably in Business Administration or Communications
- At least 2 years of experience in customer service
- Exceptional verbal and written communication skills
- Strong analytical and problem-solving capabilities
- Ability to manage multiple tasks and prioritize effectively
- Proficiency in Microsoft Office Suite and CRM systems
Core Values:
At Elcor Inc, we emphasize integrity, professionalism, and a positive work environment, nurturing a culture of excellence and teamwork. We value initiative, accountability, and a supportive atmosphere that promotes personal and professional growth.
If you are passionate about providing exceptional service and excel in a dynamic environment, Elcor Inc is the ideal workplace for you. Join us in our mission to surpass customer expectations and make a meaningful difference.
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