Digital Media Specialist, Brand Protection

5 days ago

Washington, Washington, D.C., United States Sparks Group Full time

Seeking a skilled Digital Media Specialist to join our team in Washington, DC. This is a hybrid role working 2 days onsite.

About the Job

The ideal candidate will have experience with social media monitoring and engagement tools, as well as a strong understanding of data analysis and reporting.

Responsibilities:

  • Social Media Monitoring: Monitor and track social media conversations across all platforms to assess brand reputation and identify opportunities for improvement.
  • Data Analysis: Compile and analyze qualitative and quantitative data to identify trends and insights, and make recommendations based on findings.
  • Crisis Mitigation: Utilize social media platforms to search, extract, and analyze content to identify potential crisis situations and develop strategies for mitigation.
  • Collaboration: Work closely with the Social Response Team to resolve critical conversations and escalate trending issues to management as needed.
  • Communication: Develop reports identifying data patterns, insights, and trends; communicating data findings to stakeholders to inform online content development and responses to critical events.

Requirements:

  • Bachelor's degree in a relevant field (journalism, business, communications, marketing, etc.)
  • 3-5 years of professional experience in social media monitoring and engagement
  • Demonstrated experience with social listening software and data analysis tools
  • Ability to work in a fast-paced digital environment and prioritize multiple tasks

What We Offer:

  • Estimated salary: $28.50 - $32.50 per hour
  • A comprehensive benefits package including health and life insurance, paid time off, and retirement and savings plans
  • A collaborative and dynamic work environment with opportunities for growth and development

About Sparks Group:

We are a full-service staffing and recruiting firm dedicated to providing exceptional service to our clients and candidates. With nearly five decades of experience, we have established ourselves as a trusted partner in the industry.

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