Teller (Full-Time) - Irondequoit Branch Position

4 days ago


Rochester, New York, United States Summit Federal Credit Union Full time
Job Summary

The Teller (Full-Time) role at Summit Federal Credit Union is a dynamic opportunity to provide exceptional member service while processing transactions accurately and efficiently. As a key member of our team, you will be responsible for representing the Credit Union with a positive, courteous, and professional attitude towards all members, colleagues, management, board members, and outside vendors.

Key Responsibilities
  • Represent the Credit Union with a positive, courteous, and professional attitude towards all members, colleagues, management, board members, and outside vendors.
  • Responsible for performing transactions accurately and efficiently via phone and in person.
  • Responsible for balancing daily work.
  • Answer inbound teller-line member support phones and process telephone requests.
  • Consistently make appropriate and timely suggestions/referrals of products and services to members.
  • Make quality referrals to Member Service Specialists for thorough review of features and benefits of products and services.
  • Meet sales goals as determined by management using CML.
  • Adhere to credit union policies and departmental/branch procedures.
  • Update and document information learned about members in Contact Event Manager.

Requirements
  • High School Diploma/Equivalency required.
  • Minimum six months' cash handling experience.
  • Prior sales experience preferred.

Working Environment
  • Must be able to sit and or stand for an extended period of time in a normal office environment.
  • Occasional lifting required.
  • Ability to travel to other branch locations for staffing assistance, trainings, and meetings as assigned.

Equal Opportunity Employer
The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

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