Customer Service Representative

2 weeks ago


Louisville, Kentucky, United States Serenity Healthcare, LLC Full time
{"Job Title": "Office Receptionist", "Job Description": "Customer Experience Specialist

Are you passionate about delivering exceptional customer service? Serenity Healthcare, LLC is seeking a skilled Receptionist to provide a seamless experience for our clients. The ideal candidate will possess excellent communication and interpersonal skills, with a focus on creating a positive and welcoming environment for all visitors.

Key Responsibilities:
  • Update and verify customer information upon each visit.
  • Build rapport with clients by remembering their names, interests, and stories.
  • Provide support and compassion to address concerns and worries.
  • Rotate through various office tasks to ensure a smooth and efficient workflow.
Requirements:
  • High School Diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Proven ability to multitask in a fast-paced environment.
  • 1+ year of full-time customer service experience.
About Serenity Healthcare, LLC:

Serenity Healthcare, LLC is a leader in healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our team is dedicated to delivering exceptional patient care and pushing the boundaries of healthcare innovation.

Perks:
  • Career Advancement Opportunities
  • Competitive Wages
  • Medical, Vision, and Dental Insurance
  • Paid Time Off
  • 10 Major Holidays Off
  • 401k
  • Employee Referral Program
Work Environment:

The Receptionist will work in a dynamic and supportive environment, with a focus on delivering exceptional customer service. The ideal candidate will be able to work effectively in a team setting and adapt to changing priorities.

Work Schedule:

The Receptionist will work a full-time schedule, with 3 13-hour shifts per week. The office hours are Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm.

Equal Opportunity Employer:

Serenity Healthcare, LLC is an equal opportunity employer and welcomes applications from diverse candidates.

Hourly Rate:

$19.50 per hour.

Background Check:

A criminal background check will be required upon hire.

Language:

English (en-US).

Job Type:

Full-time

Experience:

1+ year of customer service experience

Education:

High School Diploma or equivalent

Work Schedule:

3 13-hour shifts per week

Work Environment:

Dynamic and supportive environment

Benefits:

Competitive wages, medical, vision, and dental insurance, paid time off, 10 major holidays off, 401k, employee referral program

Job Description:

Provide exceptional customer service, update and verify customer information, build rapport with clients, provide support and compassion, rotate through various office tasks

Requirements:

High School Diploma or equivalent, excellent verbal and written communication skills, proven ability to multitask, 1+ year of customer service experience

About the Company:

Serenity Healthcare, LLC is a leader in healthcare technology, utilizing advanced medical devices to provide long-term success for patients.

Perks:
  • Career Advancement Opportunities
  • Competitive Wages
  • Medical, Vision, and Dental Insurance
  • Paid Time Off
  • 10 Major Holidays Off
  • 401k
  • Employee Referral Program
"}

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