Workday Technical Manager

1 month ago


Hyattsville, Maryland, United States University System of Maryland Office Full time
Job Title: Workday Technical Manager

Join the University System of Maryland Office as a Workday Technical Manager, where you will lead a team of experts in Workday security, integrations, and reporting. This role requires a high level of expertise in Workday applications, including HR, finance, payroll, and Adaptive.

Key Responsibilities:
  • Provide guidance and leadership to constituent consortium teams to maximize the benefits of Workday in solving problems and enhancing operations.
  • Interface with Workday to maintain knowledge of product enhancement and security updates, and communicate knowledge with appropriate central and campus team members.
  • Offer insights and recommendations to streamline Workday cross-application processes, improve data accuracy, and enhance the user experience.
  • Maintain documentation of cross-application-related system configurations, processes, and changes.
  • Support training efforts for tenants and cross-application activities.
  • Support efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets).
  • Liaise with appropriate central and campus compliance and data privacy leads.
  • Troubleshoot technical issues, identifies root causes, and implements solutions to ensure system stability and reliability.
Requirements:
  • Two (2) years' hands-on experience with Workday security, integration, and reporting in a post-production environment.
  • Supervisory experience.
Preferred Qualifications:
  • Workday Pro Certification – security, integrations, reporting.
  • Workday experience in a higher education environment.
  • Experience with Adaptive Financial Planning.
  • Experience with Adaptive Workforce Planning.
  • Experience with Prism Analytics.
  • Experience with People Analytics.
Benefits:
  • Paid Leave: 22 days of annual leave, 15 days of sick & safe leave, 15 holidays, 3 personal leave days, 12 weeks paid parental leave.
  • Health Benefits: Comprehensive medical, dental, and vision coverage with flexible spending accounts.
  • Retirement Plans: Mandatory and supplemental options with major providers like Fidelity and TIAA.
  • Life Insurance: Optional term life and AD&D benefits through MetLife.
  • Tuition Benefits: Tuition remission for employees and their families.
  • Training & Development: Free professional development conferences and unlimited LinkedIn Learning access.
  • Credit Union Access: Membership eligibility for SECU, Maryland's largest credit union.
  • Employee Assistance Program (EAP): Free counseling, legal, financial, and work-life support services.


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