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Operational Manager

2 months ago

Nashville, Tennessee, United States Resource Facility Solutions Full time
Job Description

Resource Facility Solutions is seeking a highly skilled Operational Manager to join our team.

Key Responsibilities:

  1. Ensure client buildings meet RFS quality standards and contract SOW.
  2. Provide exceptional customer service and resolve issues promptly.
  3. Manage a team of independent contractors, including hiring, termination, and training.
  4. Oversee day porters, including hiring, termination, scheduling, and training.
  5. Ensure buildings have necessary supplies.
  6. Identify and recruit new independent contractors and floor contractors.
  7. Lead special projects, such as terminal management.
  8. Train staff on chemicals, bio-hazard, and blood pathogens.
  9. Travel to client buildings on a weekly schedule.
  10. Participate in bid and estimate processes for special services.
  11. Suggest additional services to clients.

Requirements:

  1. Janitorial experience.
  2. Knowledge of carpet and floor work.
  3. Medical compliance knowledge.
  4. Quality assurance inspection ability.
  5. Ability to train staff.
  6. Project management experience.
  7. Customer relation experience.
  8. Leadership and employee management experience.
  9. Proposal and bidding experience.
  10. Bi-lingual a plus.
  11. Proficiency in Excel, Word, PowerPoint, and email.
  12. Reliable automobile and insurance.
  13. Covid and flu shots required.