Global Trade Logistics Supervisor

4 days ago


Grand Rapids, Michigan, United States Trans Overseas Corp Full time
About the Role:

We are seeking a highly skilled Import Traffic Operations Manager to oversee our import traffic department, ensuring compliance with company policies and customer requirements. This is an excellent opportunity for a motivated professional to join our team and make a significant impact in the logistics industry.

Responsibilities:
  • Manage import system applications and processes to ensure timely and accurate shipment processing.
  • Supervise and train import personnel to ensure proper staffing levels and adherence to ISO guidelines.
  • Maintain departmental compliance with company policies and work instructions.
  • Provide exceptional client service, including setup, maintenance, and direct contact.
Key Performance Indicators (KPIs):
  • Ensure proper staffing levels and supervise import personnel to achieve efficiency and productivity.
  • Oversee the distribution of incoming documents and assign accounts and workloads to team members.
  • Maintain accurate training records and ensure staff adherence to ISO guidelines and regulations.
  • Monitor and manage import operations for all modes of transport, adhering to CBP/PGA regulations and CTPAT broker security standards.
  • Advise, quote, and develop procedures for new and existing clients.
What We Offer:
  • A competitive estimated salary range of $80,000 - $110,000 per annum.
  • An opportunity to work with a dynamic and experienced team.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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