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Retail Operations Leader

2 months ago

Arlington, Virginia, United States CPR Cell Phone Repair Winnipeg Full time
Position Overview
The Retail Operations Leader at CPR Cell Phone Repair Winnipeg serves as the pivotal figure in guiding the store's team. You will oversee the daily functions of the retail environment, ensuring smooth operations and a productive atmosphere.

Key Responsibilities
As the Retail Operations Leader, your duties will include:
  • Delegating tasks effectively to keep all team members engaged and productive.
  • Managing inventory by ordering necessary parts and supplies.
  • Taking full accountability for store operations and team management.
  • Opening and closing the store as required.
  • Ensuring the store's presentation is up to standard, particularly in the retail section.
  • Overseeing the workflow of devices for repair.
  • Creating and managing staff schedules, including technicians and sales personnel.
  • Staying informed about the latest industry trends.
  • Fostering sales and maintaining strong relationships with carrier representatives.
  • Addressing all customer service inquiries and issues.
  • Maintaining the store's organizational systems.
  • Participating in the recruitment process by conducting job interviews.
  • Managing returns and exchanges efficiently.
  • Estimating service requests received via email.
  • Updating the store's online presence.
  • Handling payroll responsibilities.
  • Ensuring team productivity remains high.

Application Process
To express your interest in this position, please prepare your application materials accordingly. We appreciate your interest in becoming a part of the CPR Cell Phone Repair team.