Quality Assurance Specialist
4 weeks ago
Sagility LLC is seeking a talented Quality Analyst to join our team in a remote, work-at-home role.
Key Responsibilities:- Remotely monitor customer service skills of all customer service representatives to ensure quality call handling, accurate coding in CRS, and appropriate documentation.
- Complete established monitoring objectives in accordance with applicable SOPs.
- Provide written and oral feedback to representatives on all calls monitored.
- Complete daily statistical reports and spreadsheets according to standard procedure.
- Complete Quality Control Reports as assigned on a daily basis, make corrections to CRS when errors exist, and document the contact.
- Attend monthly department meetings to calibrate monitoring measurements.
- Notify management immediately of serious infractions in a Customer Service Representative's call quality.
- Follow all client SOPs and applicable work-related guidance documents.
- High School Diploma or GED.
- Demonstrated written and verbal communication skills.
- Excellent time management skills.
- Must be detail-oriented.
- BASIC knowledge of PC applications for word processing, spreadsheet, etc.
- Six months to one year of experience with a call center or related field.
- Competitive salary of $15.00 hourly.
- Medical, dental, vision, life insurance, short-term and long-term disability, flexible spending account, life assistance program, 401K with employer contribution, PTO, and sick time.
Sagility LLC is an Equal Opportunity Employer/Vet/Disability. Location: USA/United States of America.
-
Quality Assurance Specialist
3 weeks ago
Westminster, Colorado, United States Sagility LLC Full timeSagility LLC is seeking a Quality Assurance Specialist to join our team in a remote work-from-home role. As a Quality Assurance Specialist, you will be responsible for remotely monitoring customer service skills of all customer service representatives to ensure quality call handling, accurate coding in CRS, and appropriate documentation.The ideal candidate...
-
Quality Assurance Specialist
3 weeks ago
Westminster, Colorado, United States BAE Systems USA Full timeJob SummaryWe are seeking a skilled Quality Assurance Specialist to join our team at BAE Systems USA. As a key member of our Enterprise Assurance Strategic Capabilities Unit, you will play a critical role in delivering critical assurance disciplines that protect and enable people, data, and missions.Key Responsibilities* Maintain working knowledge of BAE...
-
Quality Assurance Engineer
3 weeks ago
Westminster, Colorado, United States Ball Corporation Full timeJob Summary: Ball Corporation is seeking a Quality Assurance Engineer to provide technical support for the quality assurance function. The successful candidate will be responsible for providing all-inclusive technical support service to Ball customers, leading the implementation of technical improvements agreed between customers and Ball, and coordinating...
-
Quality Assurance Specialist
3 weeks ago
Westminster, Colorado, United States Sagility LLC Full timeSagility LLC combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients achieve exceptional member experiences.The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment...
-
Warranty Quality Assurance Specialist
4 weeks ago
Westminster, Colorado, United States Ace Thermal Systems Full timeJob SummaryThis role is responsible for ensuring the proper administration of warranty returns, working closely with the Quality Supervisor, Warranty Coordinator, and Warranty Technician. The successful candidate will manage the collection of data associated with all warranty returns, perform root cause analysis, and implement corrective actions to ensure...
-
Software Quality Assurance Specialist
4 weeks ago
Westminster, Colorado, United States AGCO Full timeInternship Opportunity:Are you passionate about technology and agriculture? Do you want to make a meaningful contribution to the future of farming?AGCO is seeking a highly motivated and detail-oriented intern to join our PTx Trimble team in Westminster, CO. As an intern, you will play a vital role in helping us develop and test cutting-edge precision...
-
Software Quality Assurance Specialist
3 weeks ago
Westminster, Colorado, United States AGCO Full timeSoftware Testing Intern RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Software Testing Intern. As an intern, you will be an integral part of our team and contribute to the development of our precision ag technology.Your ResponsibilitiesProvide technical information and content through documentation on workflows...
-
Software Quality Assurance Professional
3 weeks ago
Westminster, Colorado, United States AGCO Full timeJob Summary:AGCO is seeking a highly motivated and detail-oriented Software Testing Intern to join our PTx Trimble team in Westminster, CO. As a Software Testing Intern, you will play a critical role in ensuring the quality and reliability of our precision ag technology.Key Responsibilities:Provide pre-release technical information and technical content...
-
Regional Quality Excellence Lead
5 days ago
Westminster, Colorado, United States Ball Corporation Full timeJob SummaryWe are seeking a seasoned Regional Quality Excellence Lead to join our team at Ball Corporation. In this critical role, you will be responsible for driving quality excellence across regions, ensuring seamless customer experiences, and delivering business growth.About the RoleThis is an exciting opportunity for a dedicated professional with...
-
Westminster, Colorado, United States Assured Nursing, Inc. Full timeAbout Assured Nursing, Inc.We are a leading healthcare staffing agency dedicated to providing top-notch medical professionals to esteemed medical facilities nationwide.Job Summary:We are currently seeking a highly skilled Catheterization Specialist to join our team at a prestigious medical facility in Westminster, MD.Job Responsibilities:This Catheterization...
-
Dental Care Specialist
4 weeks ago
Westminster, Colorado, United States Quality Talent Group Full timeAbout the JobMountain Ridge Dental Care is seeking a skilled General Dentist to join their team. As a leader in the field, you will have the opportunity to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to enhance your clinical skills.Why Choose This Opportunity?You will work in an environment that encourages...
-
Diagnostic Imaging Specialist
4 weeks ago
Westminster, Colorado, United States Ftoc Full timeJob Title: Diagnostic Imaging SpecialistJob Summary:We are seeking a highly skilled Diagnostic Imaging Specialist to join our team at Families Together of Orange County (FTOC). As a Diagnostic Imaging Specialist, you will be responsible for operating radiographic equipment, performing diagnostic radiology procedures, and evaluating radiographs for technical...
-
Production Supervisor
3 weeks ago
Westminster, Colorado, United States Employment Solutions Full timeJob Title: Lead Production SpecialistJob Summary:We are seeking a skilled Lead Production Specialist to guide and support Operators in process setup, operations, and quality assurance. This role involves ensuring a smooth workflow in production areas, training staff, and maintaining high-quality standards while meeting production goals.Key Responsibilities:*...
-
Nurse Care Specialist
3 weeks ago
Westminster, Colorado, United States Innovative Renal Care Full timeJob Title: Nurse Care SpecialistAt Innovative Renal Care, we are seeking a skilled Nurse Care Specialist to join our team. As a Nurse Care Specialist, you will provide high-quality patient care to individuals suffering from End Stage Renal Disease (ESRD). This role requires a strong relationship between the nurse and patient, improving the quality of life...
-
Pet Care Specialist
2 weeks ago
Westminster, Colorado, United States Banfield Full timePet Care Specialist Job SummaryAt Banfield, we're dedicated to delivering high-quality care to pets and their owners. We're seeking a skilled Pet Care Specialist to join our team. As a Pet Care Specialist, you will play a vital role in ensuring the comfort and well-being of our patients.Key Responsibilities• Prepare the treatment room for examination,...
-
Food Preparation Specialist
4 weeks ago
Westminster, Colorado, United States Gastamo Group Full timeWe are proud to live in the beautiful rocky mountains and are looking for a skilled Food Preparation Specialist to join our team at Gastamo Group.As a Food Preparation Specialist, you will be responsible for maintaining cleanliness and sanitation standards while providing a high-quality food product.We work with your schedule, not the other way around, and...
-
Oncology Nurse Specialist
4 weeks ago
Westminster, Colorado, United States LifeBridge Health Full timeJob SummaryAs an Oncology Nurse Specialist at LifeBridge Health, you will provide professional nursing care for patients with cancer, working under general supervision to deliver high-quality care. You will demonstrate knowledge of age-specific differences in the patient population, including late adolescence, adulthood, middle age, and the elderly. This...
-
Dialysis Nurse Specialist
3 weeks ago
Westminster, Colorado, United States Innovative Renal Care Full timeAs a Dialysis Nurse Specialist at Innovative Renal Care, you will have the opportunity to work with patients suffering from end-stage renal disease (ESRD) and provide high-quality care in a dynamic and challenging environment.Our Dialysis Nurse Specialists work in different dialysis facilities, exposing them to a wide range of medical conditions, patient...
-
Mammography Specialist
1 month ago
Westminster, Colorado, United States CommonSpirit Health Mountain Region Full timeOverviewAt CommonSpirit Health Mountain Region, we're committed to delivering exceptional patient care and advancing the field of mammography. As a Mammographer, you'll play a vital role in providing high-quality imaging services to our patients.As a member of our team, you'll have the opportunity to work with a talented group of healthcare professionals who...
-
Diagnostic Imaging Specialist
4 weeks ago
Westminster, Colorado, United States OneStaff Medical Full timeOneStaff Medical is seeking a skilled Diagnostic Imaging Specialist for a travel assignment in Colorado.Job Description & RequirementsSpecialty: Diagnostic ImagingDiscipline: Allied Health ProfessionalShift: 8 hours, nightsEmployment Type: TravelAs a Diagnostic Imaging Specialist, you will be responsible for operating computed tomography (CT) scanners to...