Senior Field Engineer
2 days ago
At Adobe, we're passionate about empowering people to create beautiful and powerful digital experiences. We're seeking a highly skilled Senior Field Engineer to join our team and help us deliver exceptional customer experiences.
Job SummaryThe Senior Field Engineer will be responsible for providing technical expertise and support to our customers and partners, ensuring successful implementation and adoption of Adobe's digital marketing solutions. This role requires a deep understanding of Adobe's products, specifically Customer Journey Analytics and Adobe Analytics, as well as excellent communication and facilitation skills.
Key Responsibilities- Collaborate with customers and partners to understand business needs and technical requirements
- Provide technical expertise and support to ensure successful implementation and adoption of Adobe's digital marketing solutions
- Lead discovery sessions to gain in-depth knowledge of customers' technical environments, business objectives, and challenges
- Analyze complex implementation or post-implementation issues and provide recommendations for resolution
- Develop and maintain strong relationships with customers and partners to ensure their success with Adobe's solutions
- 7+ years' experience in digital analytics or a related field
- Deep technical knowledge of Adobe products, specifically Customer Journey Analytics and Adobe Analytics
- Excellent communication and facilitation skills
- Ability to adapt to and work effectively with a variety of customers and partners in challenging situations
- Intermediate to advanced experience using Adobe Analytics, specifically Analysis Workspace
At Adobe, we offer a competitive compensation package, including a base salary and short-term incentives in the form of sales commission plans. We also offer long-term incentives in the form of a new hire equity award. Adobe is an equal employment opportunity and affirmative action employer, and we welcome applications from diverse candidates.
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