Retail Sales Associate

2 days ago

Central Valley, New York, United States Eileen Fisher Full time

About Us:

Eileen Fisher is a women's fashion company that creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs.

We believe in the fundamental potential of every person—our employees, our customers, and those who make our clothes—and are committed to creating conditions that empower people.

As a certified B Corporation, we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.

Our Values:

We are authentic, we thrive in connection, we trust each other, we innovate through creativity, we are committed to the health of the whole, and we are united by purpose.

Job Summary:

We are seeking a Sales Associate to join our team at our Woodbury location. As a Sales Associate, you will be responsible for creating an atmosphere of possibility with our customers, promoting our philosophy, values, and supporting our purpose and strategic objectives.

Responsibilities:

  1. Greet and receive customers in a welcoming manner.
  2. Demonstrate an ability to work in a fast-paced environment while utilizing exceptional customer service skills on the selling floor.
  3. Drive sales through customer engagement, suggestive selling, and sharing of product knowledge.
  4. Respond to customers' questions.
  5. Direct customers by escorting them to Fitting Rooms, merchandise, and sales counter.
  6. Use new technology and embrace all avenues of distribution as tools to service our customer.
  7. Acts as an empowered team member, exercising decision-making skills to enhance each customer's experience.
  8. Possesses basic math and money handling skills with the ability to process payment using store point of sale system.
  9. Perform merchandising duties including steaming, folding, and displaying product according to EF visual standards.
  10. Perform light cleaning tasks to maintain a clean and well-organized space.
  11. Perform opening and closing procedures as needed.
  12. Able to grasp new concepts quickly and is receptive to new information.
  13. Possesses strong written and verbal communication skills.

Requirements:

  • High school diploma or equivalent.
  • Retail Sales Associate experience or service industry background required.
  • Excellent oral and written communication skills.
  • Outstanding organizational skills and ability to handle multiple tasks.
  • Dedication to creating excellent customer experience in a retail setting.
  • Open-minded attitude towards experiencing our Brand and product, stylishly wardrobing self and customers.
  • Ability to adapt quickly and react positively to business needs and changes in strategies.
  • Ability to lift up to 40 lbs. at floor level and/or team lift when necessary.
  • Ability to climb short/tall ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks.
  • Flexible schedule.

Benefits:

  • Monthly Store Bonus Incentives.
  • Annual Company Bonus Plan.
  • Employee Stock Ownership Plan.
  • 401(K).
  • Paid Time Off.
  • Comprehensive Health Insurance for full-time employees (medical, dental, life ins, etc.).
  • Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/exercise fees, etc.).
  • Uniform Allowance.
  • Employee and Friends & Family discount.

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