Global Customer Support Team Member
3 weeks ago
About Dentsply Sirona
Dentsply Sirona is a leading global provider of innovative medical devices and services that improve patients' lives. Our company is headquartered in Mlndal, Sweden, and has operations in over 30 countries around the world.
As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and building strong relationships with our customers. We offer a dynamic work environment, competitive compensation, and opportunities for growth and development.
Key Responsibilities
- Process customer orders and respond to inquiries via phone, email, or chat.
- Resolve customer complaints and issues in a fair and timely manner.
- Collaborate with internal teams to address complex customer issues.
- Develop and maintain strong relationships with customers to ensure their loyalty and satisfaction.
Requirements
- High school diploma or equivalent required; bachelor's degree preferred.
- At least 1 year of customer service experience.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proficiency in Microsoft Office applications (e.g., Word, Excel, Outlook).
Estimated Salary
$50,000 - $70,000 per year, depending on experience.
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