Retail Assistant
6 days ago
PacSun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth.
Company OverviewWe believe in and understand the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality.
Job SummaryWe are seeking a skilled Retail Assistant - Sales and Operations Specialist to join our team. As a key member of our sales floor, you will be responsible for delivering an exceptional customer experience, maintaining a clean and well-organized store environment, and ensuring all operational tasks are completed efficiently.
Key Responsibilities- Customer Experience: Display a customer-focused mindset at all times, handle customer situations in compliance with policy and procedures, and escalate issues as appropriate.
- Store Maintenance: Maintain a clean and well-organized store, promote a safe working and shopping environment, and maximize the customer experience.
- Operations: Perform floor supervisor roles as needed, cover non-peak periods, prioritize and delegate tasks, and ensure understanding of company directives and standards.
- Mentorship: Coach and provide feedback on Sales Associate's performance, support associate engagement by recognizing and rewarding outstanding performance, and provide direction to associates to ensure they meet all operational needs.
- Education: High School Diploma or equivalent preferred.
- Skills: Effective written, verbal, and presentation skills, strong communications skills, excellent time management skills, proficient in math, and strong computer skills.
- Physical Demands: Frequently lift and/or move up to 20 pounds, occasionally lift and/or move up to 35 pounds, sit/stand for long periods, climb ladders as needed, talk/hear regularly, and maneuver around sales floor, stockroom, and office areas.
We offer a competitive salary range of $25,000 - $35,000 per year, depending on experience, plus benefits and opportunities for growth and development.
Work EnvironmentThis is a part-time position requiring flexibility with work schedule, including weekends, nights, and peak holiday periods. Ability to work between 20-40 hours per week is required.
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