Retail Team Leader

6 days ago


Minneapolis, Minnesota, United States Fjällräven North America Full time
Overview

Fjällräven North America is committed to connecting people to nature. Our mission is to develop lasting, quality gear that enables outdoor experiences and promote sustainability.

Salary

The estimated annual salary for this part-time supervisor role in our Mall of America retail store is between $35,000 and $43,000, depending on experience, with an hourly wage of $17-$19 per hour.

Job Description

As a retail ambassador, you will uphold Fjällräven's core values: Nature - Connecting people to nature and protecting our planet's natural systems; Economy - Innovating durable, high-quality products; Society - Practicing good corporate citizenship; and Wellbeing - Respecting individuals and encouraging development.

Responsibilities
  • Supervise daily operations and guest experience to ensure store metrics align with core values.
  • Support training, code of conduct, and policies.
  • Manage day-to-day operations, including opening/closing procedures, customer education and demonstrations, handling retail transactions, stocking products, and maintaining a clean store appearance.
Requirements
  • Strong communication skills and a customer service mindset.
  • Patience, kindness, and dependability.
  • Quick and action-oriented.
  • Continuous learning, including learning new technology.
  • Passionate about sustainability and the outdoors.
  • Flexible with schedules that may shift based on season and business needs.
  • Prior retail/guest service experience preferred.
Benefits
  • Fjällräven benefits include 401(k) with employer match, financial wellness program, paid time off, product discounts, and access to outdoor events.
About Us

Since 1960, Fjällräven has connected people to nature. We develop lasting, quality gear that enables outdoor experiences and organize events that promote outdoor engagement and sustainability. Join us in making a difference.



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