Commissioning Engineer

2 weeks ago

Fort Lauderdale, Florida, United States Resource Erectors Full time
Job Title: Commissioning and Service Support Engineer

We are seeking a highly skilled Commissioning and Service Support Engineer to join our team at Resource Erectors. As a key member of our team, you will play a critical role in the commissioning and servicing of screening and conveyance equipment, ensuring seamless operations and customer satisfaction.

Key Responsibilities:
  • Commissioning and Service Support: Provide expert support in the commissioning and servicing of screening and conveyance equipment, ensuring optimal performance and efficiency.
  • Customer Interaction: Develop strong relationships with customers, understanding their technical requirements and pain points, and providing valuable recommendations to drive business growth.
  • Cross-Functional Collaboration: Collaborate with local management, sales teams, and design engineers to drive expansion in North America, ensuring alignment and effective communication.
  • Quality Assurance: Monitor execution of work, adhering to procedural, work, and testing instructions, ensuring compliance with EU/US/CA directives and legal requirements for product design and production.
  • Technical Support: Provide technical clarifications for contracts and projects, both internally and externally, ensuring accurate and timely support.
  • Troubleshooting: Assist in troubleshooting customer accounts and related issues, providing swift and effective solutions.
  • Sales Support: Support our sales team by participating in customer calls, visits, and presentations, driving business growth and customer satisfaction.
  • Representation: Represent Resource Erectors at conferences and fairs as needed, showcasing our expertise and commitment to excellence.
  • Training: Provide training to employees on technical innovations, ensuring a culture of continuous learning and improvement.
  • Process Adherence: Strictly adhere to and implement applicable process descriptions, ensuring consistency and efficiency.
Requirements:
  • Engineer Degree
  • Excellent Interpersonal and Organizational Skills: With creativity and the ability to interact effectively with people at all business levels.
  • Time Management: Exceptional time management and organizational skills, including multitasking and prioritization.
  • Communication Skills: Excellent written, verbal, and presentation skills
  • Independence and Reliability: A high degree of independence, flexibility, reliability, and keen attention to detail.
  • Results-Oriented: A result-oriented and detail-oriented approach.
  • Willingness to Travel: A willingness to travel frequently, including trade shows and client meetings.
  • Energetic: An energetic and fast-learning personality.

Additional Requirements (A Plus):

  • Knowledge/Experience: Knowledge or experience with Sifting/Screening Machines and industry applications.
  • Sales Experience: Work experience in sales, preferably in industrial machinery
  • Industry Knowledge: Experience or knowledge of the salt, sugar, fertilizing, potash, and sand industries.
  • Bilingual Skills: Bilingual abilities, with English and Spanish proficiency preferred.
  • Customer Support: Experience in supporting customers in the mining, fertilizing, and sugar industries across the US, Canada, and Mexico.

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