Retail Sales Specialist

2 weeks ago


Arroyo Grande, California, United States Tapestry Full time

Tapestry Overview:
Tapestry is a global fashion enterprise established in New York, dedicated to creating exceptional products that embody the spirit of individuality and self-expression. Our commitment to innovation and inclusivity drives us to craft timeless pieces that resonate with our customers.

Sales Responsibilities:
As a Sales Associate, you will:
- Align with organizational goals and make decisions that reflect company priorities.
- Take ownership of personal performance metrics and develop effective sales strategies in collaboration with management.
- Build and maintain strong relationships with customers, enhancing their shopping experience through personalized service.
- Stay informed about local market trends that may influence business performance and assist in executing tailored sales strategies.
- Demonstrate a thorough understanding of product offerings, including features and benefits, to effectively communicate value to customers.
- Utilize cross-selling techniques to enhance customer satisfaction and drive sales.
- Adapt your sales approach to meet the unique needs of each customer, ensuring a positive shopping experience.
- Follow up with customers to nurture relationships and encourage repeat business.

Operational Excellence:
In addition to sales, you will:
- Ensure all operational tasks are completed efficiently while maintaining high service standards.
- Uphold store presentation and merchandising standards consistently.
- Support inventory management processes, including stocking and organizing products effectively.
- Assist with cash wrap operations as needed, ensuring smooth transaction processing.

Core Competencies:
All employees at Tapestry are expected to demonstrate:
- Courage: Provide direct and constructive feedback; address issues promptly.
- Creativity: Generate innovative ideas and solutions.
- Customer Focus: Prioritize customer needs and build lasting relationships.
- Adaptability: Manage change effectively and remain solution-oriented.
- Results Orientation: Consistently strive to exceed performance goals.
- Interpersonal Skills: Build rapport and communicate effectively with diverse individuals.
- Continuous Learning: Embrace new challenges and seek opportunities for growth.

Tapestry is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We value the unique perspectives and contributions of all individuals.



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