Retail Sales Specialist
1 week ago
Tapestry, Inc. is a renowned global fashion brand established in New York in 1941. Guided by the vision of our Creative Director and the inclusive spirit of our origins, we craft exquisite products designed to empower individuality.
As part of the Tapestry family, we are dedicated to innovation and inclusivity, striving to redefine possibilities in the fashion industry.
The role of Sales Associate is vital to the success and operational efficiency of our store. This position requires a commitment to our brand values while providing exceptional service to our customers and achieving sales targets.
Key Responsibilities:
1. Understand and align with organizational goals, making decisions that reflect company priorities.
2. Take ownership of personal performance metrics and develop strategies to enhance sales and client relationships.
3. Act as a brand ambassador, consistently demonstrating our selling and service standards.
4. Stay informed about local market trends and adapt sales strategies accordingly.
5. Foster strong customer relationships through personalized service and follow-up.
6. Maintain a professional appearance that aligns with our brand image.
7. Provide comprehensive product knowledge, including features, benefits, and current offerings.
8. Ensure operational tasks are completed efficiently without compromising service quality.
Operational Duties:
1. Maintain store standards, including cleanliness and visual merchandising.
2. Support inventory processes by managing stock and replenishing sales floor as needed.
3. Process customer transactions accurately and efficiently.
Required Competencies:
- Drive for Results: Consistently exceeds performance goals.
- Customer Focus: Dedicated to meeting customer needs and building trust.
- Creativity: Generates innovative ideas and solutions.
- Interpersonal Skills: Builds effective relationships with diverse individuals.
- Adaptability: Navigates change and uncertainty with ease.
Qualifications:
- Experience: 1-3 years in a retail sales environment, preferably in luxury goods.
- Education: High school diploma or equivalent; college degree preferred.
- Technical Skills: Proficient with cash register systems and basic computer applications.
- Physical Requirements: Ability to perform tasks that involve lifting and moving products.
Tapestry, Inc. is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences.
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