Crew Member

2 weeks ago


Sherman, Texas, United States Jack in the Box Full time
Job Overview

Position Summary:

Accountable for delivering an exceptional guest experience by consistently providing high-quality food, outstanding service, and a well-maintained restaurant atmosphere for patrons.

Key Responsibilities:

Exhibits a "guest-first" mindset; maintains a warm smile and demonstrates a friendly and positive demeanor; values guests and ensures they feel appreciated; remains consistently polite and courteous. Guarantees the promptness, quality, and precision of all orders; conveys a sense of urgency in service. Effectively addresses guest concerns utilizing the C A R E model: courtesy, apology, resolution, and extra effort. Engages positively with diverse groups and maintains an unbiased approach.

Collaborates well with fellow team members, consistently showing care and respect. Upholds personal and uniform cleanliness; supports and encourages colleagues; assists in welcoming and training new staff as needed. Adheres to instructions, demonstrating consistent productivity and focus. Openly accepts guidance and feedback from management and peers.

Follows company procedures and standards in executing all tasks at the workstation.

Exhibits a strong record of attendance and punctuality, arriving five minutes prior to scheduled shifts, and remains flexible to accommodate restaurant scheduling needs. Is trustworthy and dependable.

Ensures cleanliness of the restaurant environment, both inside and outside, by adhering to cleaning and maintenance protocols.

Maintains a tidy and professional appearance; complies with uniform and grooming standards.

Qualifications:

Demonstrates integrity and ethical conduct. Capable of standing and walking for approximately 90%-95% of the shift. Able to lift and carry weights ranging from 10-65 lbs. Proficient in taking guest orders, operating a cash register, and interpreting video monitors. Possesses the ability and enthusiasm to thrive in a fast-paced environment.



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