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Men's Shelter Overnight Advocate

3 weeks ago

Boston, Massachusetts, United States Pine Street Inn Full time

About the Role:

We are seeking a dedicated and compassionate Nighttime Support Counselor to join our team at Pine Street Inn. As an overnight front desk coordinator, you will be responsible for maintaining a welcoming and safe environment for our guests.

Key Responsibilities:

  • Maintain exceptional customer service by welcoming guests, staff, and visitors in person and via phone.
  • Respond promptly and professionally to guest and neighbor concerns and questions.
  • Operate electronic entry monitoring systems and multi-line phones.
  • Log all activities of the shift and maintain accurate records.

Requirements:

  • High School diploma or equivalent required.
  • Effective computer skills and knowledge.

Pine Street Inn offers a competitive salary of $22.41 per hour (DOE) and a comprehensive benefits package. If you are passionate about providing excellent care to individuals in need, we encourage you to apply.