Case Manager

4 days ago


Astoria, New York, United States HANAC, Inc. Full time
Job Title: Case Manager

HANAC, Inc. is a leading social services organization dedicated to serving vulnerable populations in New York City. We are seeking a skilled Case Manager to join our team.

Job Summary

The Case Manager will assist the Program Director in managing the operations of our social services information, referral, and assistance program. This program emphasizes benefits and entitlements to eligible members of the community.

Key Responsibilities
  • Provide direct provision of information and case assistance to clients.
  • Develop and maintain comprehensive knowledge of issues related to defined clientele, including elderly, youth, and immigrant populations.
  • Interview clients for needs assessment and provide case service and case management.
  • Escort clients to appropriate services and assist with language translation and paperwork completion.
  • Attend required training and maintain case service logs for documenting time, issues, and resolution.
Qualifications
  • BA or Associate's degree with demonstrated human service experience.
  • Bilingual.
  • Strong communication skills, including writing and speaking.
  • Strategic thinking and planning skills.

HANAC, Inc. offers a competitive benefits package, including health insurance, dental, vision, and life insurance, as well as flexible spending account, 403b, vacation, sick, holiday pay, and TransitChek.


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