Pharmacy Customer Service Representative

24 hours ago


Kennedy Space Center, United States EmpiRx Health Full time

EmpiRx Health: A Pioneer in Value-Based Pharmacy Care

We are a leading clinically-driven pharmacy benefits management company, committed to putting our customers and members first.

What We Do

We focus on health outcomes, leveraging our AI-powered pharmacy care platform, ClinicallyTM, to deliver tailored strategies for our clients.

Our Mission

We aim to keep our members healthy, happy, and productive, while substantially reducing prescription drug spending.

Who We're Looking For

We're seeking a highly skilled and experienced Customer Service Representative to join our team.

Responsibilities

Respond to customer inquiries via phone, email, and chat, providing exceptional service and support.

Investigate and resolve customer issues, escalating complex cases to management when necessary.

Requirements

1-2 years of related experience in pharmacy or customer service.

High School Diploma/GED required.

Prior experience working in an in-office setting preferred.

Why Join Us

EmpiRx Health offers a collaborative team environment, competitive benefits package, and opportunities for career growth.

We're committed to creating a diverse and inclusive workplace, where everyone can thrive.

Equal Opportunity Employer

EmpiRx Health is an equal opportunity employer, committed to providing equal employment opportunities to all qualified individuals.

We prohibit discrimination and harassment of any kind, based on protected characteristics.

Join Our Mission

We're on an extraordinary journey, where excellence meets innovation.

Together, we're shaping the future of healthcare.



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