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Retail Sales Consultant

1 month ago

Hialeah, Florida, United States Comcast Full time
Job Summary

As a Retail Sales Consultant at Comcast, you will play a critical role in delivering exceptional customer experiences by providing expert guidance and support to our customers. You will be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to achieve a world-class sales and service experience.

Key Responsibilities
  • Passionately represent Comcast products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities to maximize their experience.
  • Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services and gain their consent.
  • Perform operational and administrative tasks.
  • Partner with customer care to resolve customer issues, as appropriate.
  • Consistently demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Comply with all company and retail operational policies and procedures.
  • Complete training requirements and actively engage in team huddles and learning.
  • Know and understand sales compensation plan and its key elements.
Requirements
  • High School Diploma / GED
  • 2-5 years of relative work experience
  • Ability to work a flexible schedule, including evenings, weekends, holidays, variable schedule(s), and overtime as needed
  • Ability to carry and lift up to 25-pound boxes, stand, and move about the store constantly
What We Offer
  • Competitive base pay and potential for significant upside above targeted earnings
  • Best-in-class benefits, including medical, dental, and vision coverage
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment