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Servicing Operations Director
2 months ago
We are seeking a highly skilled Servicing Operations Director to join our team at Stellantis Financial Services. As a key member of our leadership team, you will be responsible for developing and implementing budgeting and forecasting models, delivering actionable reports on CTQ Servicing processes, and managing vendor relationships.
Key Responsibilities- Collaborate with Cost Center Executives to develop budgeting and forecasting models for up to nine Cost Centers and provide subsequent analysis and feedback.
- Deliver insightful reports on CTQ Servicing processes and key performance indicators.
- Assist in managing key vendor relationships, focusing on evaluating vendor performance through various strategies.
- Work with cross-functional teams on various project and product initiatives.
- Lead process redesigns aimed at improving turnaround times, reducing error rates, and enhancing financial results.
- 5+ years of experience in instalment lending with a focus on Servicing.
- 5+ years of experience in a leadership role.
- Demonstrated track record of success in managing process improvement and process redesign.
- Excellent and proven advanced Excel skills.
- Strong analytical and problem-solving skills, with the ability to analyze data and identify trends to drive process improvement.
- Excellent interpersonal and communication skills, with the ability to build strong relationships with stakeholders and team members.
- Strong financial acumen.
Stellantis Financial Services is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. We are a dynamic and growing company, and we are seeking talented individuals to join our team.