Customer Service Liaison

3 weeks ago


Conway, Arkansas, United States WestRock Full time
Job Summary

We are seeking a highly skilled Sr. Customer Service Representative to join our team at WestRock. As a critical liaison between customers, sales, and operations teams, you will play a vital role in representing our company and delivering exceptional customer experiences.

Key Responsibilities
  • Receive and process routine customer orders and inquiries
  • Act as a liaison between customers, sales, and operations teams to resolve issues and improve customer satisfaction
  • Collaborate with cross-functional teams to drive sales growth and operational efficiency
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving skills and attention to detail

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply for this exciting opportunity.



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