Automotive Customer Experience Manager

4 days ago


Albuquerque, New Mexico, United States Insight Global Full time

About Our Company

Insight Global is a leader in the logistics industry, dedicated to creating diverse and inclusive environments for our employees. We're an equal opportunity/affirmative action employer that believes everyone matters.

Job Description Overview

We're seeking a highly skilled Customer Service Representative to join our team in a call center environment. The ideal candidate will have 1+ years of experience providing excellent customer service, logistics and/or supply chain industry experience, and bilingual proficiency.

Responsibilities

  • Deliver exceptional customer service via phone and email.
  • Monitor delivery routes and related changes.

Requirements and Qualifications

  • 1+ years of experience as a Customer Service Representative in a call center environment.
  • Logistics and/or supply chain industry experience.
  • Bilingual proficiency.
  • High school diploma or equivalent.
  • Proficiency in Microsoft Office programs such as Outlook and Word.

Estimated Salary Range: $45,000 - $65,000 per year

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