Customer Engagement Representative
6 days ago
The Customer Engagement Representative will perform service work in the Hallmark department of various retail stores, such as grocery stores, drug stores, department stores, and mass retailers. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail.
About the Role
This Part-Time Retail Sales Associate position consists of three major components:
- Day-to-Day Engagement
- You are responsible for the entire Hallmark product display at your assigned stores.
- Utilizing a mobile device provided by Hallmark, you'll restock, organize, and monitor the inventory of Hallmark products within and outside the Hallmark department.
- You will also be in communication with your supervisor, reporting time, providing feedback, and answering surveys for required merchandising activities.
- Hallmark's operations revolve around seasonal demand.
- Leading up to and following holidays, you can expect additional days and extended hours during the work week.
- You may be required to work on the actual holiday itself, which may include the weekend.
- At times, you may be part of a team responsible for installations and various tasks like building and installing Hallmark fixtures, relocating card departments and products, as well as resetting card sections.
- You will be notified two weeks in advance for remodel assignments.
What We Offer
In this role, you'll enjoy working independently to showcase your organization and time management skills, establishing retailer relationships, and being the face of Hallmark. You'll collaborate with local store teams to optimize product placement and maintain inventory levels. With a starting pay range of $15.50-$16.75 per hour, depending on shift and location, this is an excellent opportunity to make your mark.
Requirements
To be successful in this role, you must have:Excellent communication and interpersonal skills.Able to read, write, and understand English.Ability to grasp, pull, lift, and carry products up to 30 pounds frequently and 50 pounds occasionally.Able to operate hand-held technology provided to open and read documents and interpret information.Access to a Wi-Fi network and the internet.Reliable transportation to report to assigned locations.
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