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Host - Customer Service Representative

2 months ago

Columbus, Ohio, United States Pies & Pints Full time
Job Overview

Pies & Pints is seeking a charismatic and detail-oriented Host to join our team. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities
  • Guest Experience: Greet every guest with a genuine smile and in a professional manner, making them feel valued and appreciated.
  • Seating and Service: Walk guests to their table, engage in conversation, and ensure a seamless dining experience.
  • Team Collaboration: Contribute to the team-based environment by helping with the general cleanliness of the dining room and bussing tables when needed.
  • Communication: Clearly communicate with guests, team members, and management to ensure a smooth and efficient service.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with guests, team members, and management.
  • Teamwork and Adaptability: Ability to work collaboratively with the team and adapt to changing situations.
  • Attention to Detail: Ability to maintain a clean and organized seating chart and ensure a high level of guest satisfaction.
Benefits
  • Competitive Hourly Rate: $14-$21/hour including tips.
  • Health Insurance: Comprehensive health insurance package.
  • Paid Vacation: Generous paid vacation time.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.

Pies & Pints is an equal opportunity employer and all qualified applicants are considered without regard to race, religion, color, age, gender, disability, national origin, or any other legally protected status.