Account Associate

3 weeks ago


Roswell, New Mexico, United States Imerys Full time
Job Summary

As an Associate - Account, you will be responsible for managing customer relationships, ensuring seamless order processing, and maintaining accurate inventory tracking. This role requires strong communication skills, attention to detail, and the ability to work effectively with various stakeholders.

Key Responsibilities

  • Manage customer orders, including processing, shipping, and communication with customers.
  • Track and reconcile inventory levels, ensuring accurate stock levels and timely replenishment.
  • Process domestic and export invoices, initiate approval, and input data into the ERP system.
  • Manage rebates and commissions, review data for discrepancies, and maintain customer invoice files.
  • Serve as the primary point of contact for allocated customers, responding to inquiries, complaints, and requests.
  • Coordinate customer requests, allocating tasks to relevant functions and following up on progress.


Requirements

This role requires a strong understanding of customer relationship management, order processing, and inventory tracking. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work effectively in a team environment.

Working at Imerys

Imerys is a leading company in the industry, and we are committed to providing our employees with a challenging and rewarding work environment. As an Associate - Account, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our organization.
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