Room Attendant at AC Hotel

2 weeks ago


Columbus, Ohio, United States AC Hotel Columbus Full time

Company Overview: AC Hotel Columbus is part of RAM Hotels, a progressive and innovative hotel management organization based in Columbus, Georgia. Over the years, we have established ourselves as a prominent player in the hospitality sector, serving well-known midscale hotel brands across key markets in Alabama and Georgia.

Position: Housekeeper/Room Attendant

Job Summary: Are you a friendly individual who enjoys providing exceptional service to guests? Do you take pride in creating memorable experiences for visitors? As a team-oriented and professional individual, you will thrive in a fast-paced environment where delivering outstanding customer service is essential. The Housekeeper/Room Attendant is responsible for performing routine cleaning and servicing of guest rooms to exceed expectations while adhering to the guidelines set by the Executive Housekeeper.

Key Responsibilities:

  • Provide consistently professional, friendly, and attentive service to guests; anticipate their needs and respond promptly to inquiries.
  • Complete all required training as directed by the Executive Housekeeper, including health and safety protocols.
  • Prepare guest rooms for cleaning according to hotel standards, which includes making beds, dusting, vacuuming, and cleaning bathrooms.
  • Ensure all amenities are replenished and rooms are secured upon completion of cleaning.
  • Familiarize yourself with the hotel’s lost and found policy and promptly report any items left behind by guests.

Qualifications:

  • High school diploma or equivalent; a minimum of six months of relevant experience in hospitality or janitorial services is preferred.
  • Excellent customer service skills and the ability to work in a fast-paced environment.
  • Flexibility to work varied schedules and strong communication skills.
  • Physical ability to stand, walk, bend, and lift up to 40 lbs.

Essential Skills: Ability to maintain composure under pressure while demonstrating a proactive approach to guest needs. Promote a positive image of the hotel and embrace diversity within the workplace.

Benefits: AC Hotel Columbus offers competitive benefits, including comprehensive health packages, vacation time, and opportunities for advancement within the hospitality industry. We are an Equal Opportunity/Affirmative Action employer, ensuring that all qualified applicants receive consideration for employment without discrimination.



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