Customer Service and Order Management Role
3 days ago
ASSA ABLOY is seeking a detail-oriented Order Entry Representative to process customer orders efficiently and effectively. In this role, you will work closely with cross-functional teams to ensure seamless order fulfillment and provide exceptional customer service.
About the PositionThe successful candidate will be responsible for:
- Entering customer orders into our system, accurately interpreting product specifications and researching drawings as needed
- Acting as the primary point of contact for customers regarding order status, discrepancies, conflicts, or inquiries related to product specifications, pricing, and delivery times
- Collaborating with internal teams to resolve order-related issues and ensure timely fulfillment
To succeed in this role, you should possess:
- A High School Diploma or equivalent
- Mathematical proficiency, including Basic Geometry and Algebra
- Excellent computer skills, particularly with Microsoft Office applications
- Strong interpersonal communication skills, both written and verbal
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines
We offer a competitive compensation package, including:
- A salary range of $23.50-$24.75/hour, based on experience
- A comprehensive benefits package, including medical, dental, vision, 401(k), flexible spending, and more
- Ongoing training and development opportunities to help you grow professionally
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