Client Service Director

3 weeks ago


Moses Lake, Washington, United States HopeSource Full time

HopSource is seeking a highly motivated Client Service Director to lead its Customer Care team. This individual will be responsible for ensuring that every individual who reaches out for assistance receives compassionate, tailored support.

Key Responsibilities
  • Direct and inspire the Customer Care team to provide exceptional client-centric service that prioritizes the needs of clients, ensuring that no one is turned away.
  • Establish and maintain strong partnerships with local organizations and service providers to enhance resource availability, promote collaboration, and advocate for the needs of vulnerable populations.

The salary for this position is estimated to be around $85,000 per year, depending on experience.



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