Client Engagement Manager

3 weeks ago


Moses Lake, Washington, United States HopeSource Full time

HopSource is looking for a talented Client Engagement Manager to join our team. In this role, you will be responsible for leading the Customer Care team, ensuring that every individual who reaches out for assistance receives compassionate, tailored support.

This position involves direct and indirect supervision of staff, as well as establishing and maintaining strong relationships with community partners and stakeholders. The ideal candidate will have a proven track record of success in client services, community engagement, or social services.

The estimated salary for this role is $90,000 - $120,000 per year, depending on qualifications and experience.

Required Skills and Qualifications:
  • At least five years of experience in a leadership role focused on client services, community engagement, or social services.
  • Demonstrated problem-solving skills, with the capacity to evaluate client needs and develop effective strategies.
  • Familiarity with local resources and services available to assist individuals experiencing homelessness or other vulnerabilities.


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