Operations Support Specialist
4 weeks ago
Job Summary
We are seeking an Operations Support Specialist to provide administrative support within a District or Districts in the areas of operational and hiring support, ordering supplies, and general administrative duties.
Key Responsibilities
- Provide seasonal hiring support in the HRB Gateway hiring system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices.
- Receive and document communication from offices who have a concern or a need around supplies, facilities, or support, and research and resolve issues or escalate to DOC, CSM, or DGM as needed.
- Review and verify invoices and prepare payment in Coupa for the DOC's approval.
- Provide technical support by communicating via phone, email, and chat with internal and external customers requiring assistance or information.
- May remote into office computers to resolve technical issues.
- Follow established procedures to handle inquiries and resolve concerns to ensure customer satisfaction.
- Handle customer communications using incident handling, escalation, quality measurement procedures, and work instructions.
- Use software solutions and computer systems to accurately document and track customer contacts.
- Adapt to changes in user demands, work environment, and changes to processes or requirements.
- Maintain a technical working knowledge of product or products supported by the department.
- Attend training related to the effective and efficient performance of job duties.
Requirements
- High school diploma or equivalent.
- 1-3 years of administrative experience.
- Customer service experience.
- Demonstrated decision-making, analytical, and problem-solving skills.
- Demonstrated organization, prioritization, and project coordination skills.
- Effective oral, written, and interpersonal communication skills.
- Ability to interact with all levels of associates.
- Ability to communicate clearly and calmly on the telephone, email, and chat, and use effective customer service techniques with associates who may be under stress.
- Some experience or ability to learn to support Microsoft operating systems, networking connectivity, computer peripheral equipment, software applications, and remote tools.
- Experience working with Windows Environment.
-
Desktop Support Specialist in Holt, Michigan
1 month ago
St Louis, Missouri, United States Virtual Service Operations Full timeOpportunity:Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Holt, Michigan.In this role, you will be responsible for providing workstation software break-fix support, IMAC - PC install, moves, adds, and changes, image loads, asset recovery, asset tagging,...
-
Administrative Support Specialist
4 weeks ago
St Petersburg, United States ICONMA Full timeJob Summary: We are seeking a highly organized and detail-oriented Administrative Support Specialist to provide administrative support to our Client Trust Operations team. Key Responsibilities: Provide administrative support to the Client Trust Operations team, including scanning and uploading transaction documents into our proprietary database. Create and...
-
Technical Support Specialist
4 weeks ago
St Petersburg, United States Noblesoft Solutions Full timeJob SummaryNoblesoft Solutions is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing second-level technical support to end-users via multiple channels, including on-site support for hardware, enterprise software, and connectivity issues.Key ResponsibilitiesDeliver...
-
I.T. Support Specialist III
6 hours ago
St Petersburg, United States Stetson University Full timeThe Information Technology Support Specialist III will report to the Executive Director of IT and is responsible for providing training, excellent customer service, and effective operation of all aspects of user support on campus. The I.T. Support Specialist III is primarily responsible for overseeing the end-user experience of faculty, staff, and students;...
-
Loan Operations Specialist
4 weeks ago
St. Petersburg, United States BayFirst National Bank Full timeAt BayFirst National Bank, we are seeking a skilled Reporting Specialist to join our team. As a Reporting Specialist, you will be responsible for conducting research for loans, identifying errors, and making the necessary corrections needed. Your additional responsibilities will include assisting with balancing the ledger entries, reviewing reports daily,...
-
Financial Operations Specialist
4 weeks ago
St. Petersburg, United States Jobot Full timeJob Summary:We are seeking a highly skilled Reconciliation Operations Specialist to join our Managed Services team. As a key member of our team, you will support our global clients with their investment operations processes, specifically reconciliation and data aggregation.Key Responsibilities:Perform daily reconciliation of accounts with financial...
-
CT Imaging Specialist
4 weeks ago
Petersburg, United States HealthCare Support Full timeCT Technologist OpportunityHealthCare Support is seeking a skilled CT Technologist to join their team for a 13-week contract in Virginia. As a CT Technologist, you will be responsible for operating CT scanners to produce high-quality images for diagnostic purposes. Benefits of Working with HealthCare Support: Immediate enrollment in health insurance Dental...
-
Desktop Support Specialist
4 weeks ago
St. Petersburg, United States SitusAMC Full timeJob Title: Desktop SupportSitusAMC is a leading provider of real estate solutions, and we are seeking a skilled Desktop Support professional to join our team.Job Summary:We are looking for a highly motivated and detail-oriented Desktop Support specialist to provide technical assistance and support for our employees. The ideal candidate will have excellent...
-
Loan Operations Specialist
4 weeks ago
St. Petersburg, United States BayFirst National Bank Full timeAt BayFirst National Bank, we are seeking a skilled Loan Operations Specialist to join our team. As a key member of our operations team, you will be responsible for conducting research for loans, identifying errors, and making the necessary corrections needed. Your attention to detail and analytical skills will be essential in ensuring the accuracy and...
-
Peer Support Specialist/BHT
1 month ago
St. Petersburg, United States WestCare Foundation Full timeJob Title: Peer Support Specialist/BHTWestCare Foundation is seeking a Peer Support Specialist/BHT to join our team. As a Peer Support Specialist/BHT, you will provide peer leadership, outreach, advocacy, coaching, and recovery support services to individuals seeking or sustaining recovery within the community.Job Summary:This position requires someone with...
-
Warehouse Operations Specialist
4 weeks ago
St. Petersburg, United States Manpower Group Inc. Full timeJob Summary:We are seeking a skilled Warehouse Operations Specialist to join our team. As a key member of our logistics team, you will be responsible for ensuring the efficient receipt, storage, and shipment of goods.Key Responsibilities:Manage inventory levels and perform cycle counts to maintain accurate records.Coordinate with shipping and receiving teams...
-
Implementation Support Specialist
2 weeks ago
St Petersburg, United States Zelis Full timePosition Overview: * This role requires you to be in the office 3 days per week in either St Louis, MO or St Petersburg, FLThe Implementation Support Specialist collaborates closely with the Implementation Team to facilitate seamless client implementations. Working alongside healthcare payer clients, team members analyze their data and print fulfillment...
-
Companion/Personal Support Specialist
1 month ago
St. Petersburg, Florida, United States From The Heart Professional Service Full timeJob SummaryWe are seeking a compassionate and skilled Support Specialist to join our team at From The Heart Professional Services LLC. As a Support Specialist, you will provide non-medical care, supervision, and socialization activities to individuals with disabilities, promoting their independence and quality of life.The ideal candidate will have a strong...
-
Implementation Support Specialist
6 months ago
St. Petersburg, United States Zelis Full timePosition Overview ***This role requires you to be in the office 3 days per week in either St Louis, MO or St Petersburg, FL The Implementation Support Specialist collaborates closely with the Implementation Team to facilitate seamless client implementations. Working alongside healthcare payer clients, team members analyze their data and print fulfillment...
-
Client Support Specialist
2 months ago
St Petersburg, United States Zelis Healthcare Full timePosition Overview: The Client Support Specialist (CSS) serves as the primary point of contact for multiple Zelis Clients post Go-Live for processing of Claims Communications, Payments, and/or ID cards. The CSS is responsible for assisting the client with the successful processing of Zelis services, performs day-to-day functions of managing the account, and...
-
Warehouse Operations Specialist
4 weeks ago
St. Petersburg, United States FIS Full timeJob SummaryWe are seeking a highly organized and detail-oriented Warehouse Operations Specialist to join our team at FIS. As a key member of our warehouse team, you will be responsible for ensuring the efficient and accurate movement of supplies and inventory within our production environment.Key Responsibilities:Load and unload goods and supplies in a...
-
Financial Operations Specialist
4 weeks ago
Petersburg, Virginia, United States Bon Secours Mercy Health Full timeAbout the RoleWe are seeking a highly skilled Financial Operations Specialist to join our team at Bon Secours Mercy Health. In this role, you will provide financial and operational support to our designated sites, working closely with the corporate office, management, and other key leaders.As a Financial Operations Specialist, you will be responsible for...
-
Service Specialist
4 weeks ago
St Petersburg, United States Paychex Full timePlease note - The person who fills this role will help support clients who are utilizing our products and service to do their own payroll via our web-based portal or mobile app. Delivers quality service to Paychex clients via phone, email, chat, and Support, Payroll, Specialist, Client, Service, Technology
-
Peer Recovery Specialist
4 weeks ago
St. Petersburg, United States Suncoast Center Full timeJob SummarySuncoast Center is seeking a highly motivated and compassionate Peer Recovery Specialist to join our team. As a Peer Recovery Specialist, you will play a vital role in providing non-clinical, evidence-based peer support to individuals navigating the system of care.Key ResponsibilitiesProvide information education to colleagues related to peer...
-
St Louis, Missouri, United States General Dynamics Information Technology Full timeJob Title: Cloud Operations and Technical Support SpecialistJob Summary:We are seeking a highly skilled Cloud Operations and Technical Support Specialist to join our team at General Dynamics Information Technology. As a Cloud Operations and Technical Support Specialist, you will be responsible for delivering high-quality cloud solutions to our clients,...